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Dział: Dam pracę

GDS Executive (Amadeus/Galileo)

Data wstawienia: 2015-01-16 16:48
Data ważności: 2015-02-15
Województwo: Małopolskie

GDS Executive
Job location: Kraków

MAIN DUTIES:

Fulfilling all airline schedule changes, voluntary changes, ticketing, cancellations, refunds, name changes, amendment of scheduled flight seats, etc. within company and airline deadlines.
Fulfilling all Allocation/Group bookings.
Amending system bookings, with minimal delay, and communicate within the business.
Being aware of IATA process on how to calculate costs for date amendments.
Maintaining awareness of Agency Debit Memo (ADM) policies and strict airline processes.
Assisting all departments, UK and International, with all GDS Aviation queries.
Direct contact with our customers and other company departments.
Re-protecting all GDS flight components for UK and International which have failed the booking process to avoid fare increases.
Seeking for improvements in the ways of working.
Assisting, when required, with ad-hoc workload and projects across the business.

REQUIREMENTS:

Aviation GDS experience (preferably Amadeus and/or Galileo).
Knowledge of aviation would be beneficial.
Strong verbal and written English skills.
“Can do" attitude and the flexibility to apply the same approach for ad-hoc and emergency requirements outside of the daily remit.
Attention to detail in all aspects of the role with the goal of 100% accuracy.
Excellent customer service levels.
Willingness to learn and develop within the role in addition to the ability to work as a part of a team and/or alone as required.
A strong working knowledge of Excel, Word and Outlook.

WE OFFER:
Professional development in one of the fastest growing travel companies in the world.
Open and friendly organizational culture.
English language classes and the opportunity to use English every day.
Competitive salary and benefits package.
Special discount on your holiday’s bookings!
Policy of promoting from within.
Modern office close to the City centre, well-served by trams and busses, and in a newly refurbished building which provides an attractive working environment.