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Dział: Dam pracę

Customer Service Executive

Data wstawienia: 2014-03-25 16:27
Data ważności: 2014-04-24
Województwo: Małopolskie

Exciting, challenging, rewarding…
… three words that sum up the working day at Serco

Step into the adventure and join Our German or French Team as:
Customer Service Executive

Ref. no.: CSE/TI/032014
Place of work: Kraków

Main responsibilities:
• Customer service from travel sector
• Solving problems and customer questions which appear before, during and after their travel
• Handling incoming calls and email requests from customers
• Delivering the highest quality customer service
• Supporting before and after sales

Candidate profile:
• Excellent written and oral skills in German or French
• Good command of the English language
• Excellent customer care and proactive attitude
• Result oriented approach
• Attention to details
• Being a team player
• Previous call center, travel industry or/and hospitality experience - as an asset

Benefits:
• Competitive salary (plus extra bonuses)
• Attractive benefits package
• Full-paid appropriate training
• Private medical care for you and for your family (including dental care after upgrading package)
• Employee Referral Award Program
• Great development opportunities in an international, fast - paced company
• A multicultural, great working environment
• Fast recruitment process taking 2-3 weeks, with a ‘remote’ application systems

Ogłoszeniodawca

Firma: Serco Global Services